Privacy Policy

Introduction

BMG Restoration, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share personal information when you visit our website, contact us, or use our services.

Information We Collect

We may collect the following types of information:

Contact Information: name, phone number, email address
Business Information: details provided when requesting services or communicating with us
Technical Information: IP address, browser type, and basic usage data when visiting our website

We only collect information that is necessary to operate our business and provide our services.

How We Use Your Information

We use information collected to:

Respond to inquiries and service requests
Communicate regarding services or appointments
Operate and improve our website and business operations
Deliver account-related and operational notifications

Data Sharing Commitment

We do not sell, trade, rent, or transfer your personal information to outside parties for marketing or promotional purposes.

Your information will never be sold, exchanged, or given to any other company for any reason without your consent, except as necessary to provide the services you request.

Limited Sharing With Service Providers

We may share your information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential and use it only for authorized purposes.

These service providers may include:

Payment processors (e.g., Stripe, PayPal, Intuit) — solely for processing payments
Email service providers — solely for sending communications you have requested or agreed to receive
Website hosting providers — solely for hosting our website and content
Messaging aggregators and providers — solely for delivering operational text messages
Customer relationship management (CRM) platforms — for managing client communications and business operations

Important Note About SMS Data

All text messaging originator opt-in data and consent information is not shared with any third parties, excluding messaging aggregators and providers strictly necessary to deliver SMS services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS messages, when used, are operational in nature and related to account activity, missed calls, or business communications.

Text Messaging and Communications

BMG Restoration, LLC may use SMS messaging to send account-related or operational notifications, such as missed call alerts or service-related updates.

We do not send marketing or promotional text messages to customers unless they have separately and explicitly opted in.

Recipients may opt out of SMS communications at any time by replying STOP, or reply HELP for assistance.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Choices

You may request to:

Access or update your personal information
Opt out of non-essential communications
Request deletion of your data, subject to legal and operational requirements

Requests can be made by contacting us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

BMG Restoration, LLC
317-610-0882